Privacy Policy

Last updated: June 16, 2026

BATELO operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). BATELO is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information:

Contact details including your name, address, billing address, shipping address, phone number, and email address.

Financial information including credit card, debit card, payment card information, transaction details, and other payment details.

Account information including your username, password, preferences and settings.

Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel.

Communications with us including the information you provide when contacting customer support.

Device information including your IP address, browser type, device information, and other unique identifiers.

Usage information including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you (when you create an account, place an order, or communicate with us)

Automatically through the Services (via cookies and similar technologies)

From our service providers and partners

How We Use Your Personal Information

We use your personal information for the following purposes:

To provide, operate, and improve the Services

To process payments, fulfill orders, arrange shipping, and handle returns or exchanges

To create and manage your account

To send transactional emails (order confirmations, shipping updates, etc.)

For marketing and promotional purposes (you can opt out at any time)

To detect and prevent fraud and ensure security

To comply with legal obligations

How We Disclose Personal Information

We may share your personal information with:

Shopify and other service providers who help us operate our business (payment processing, shipping, customer support, etc.)

Marketing and advertising partners (for personalized advertising)

Affiliates and business partners

Law enforcement or government agencies when required by law

In connection with a business transaction (such as a merger or sale of assets)

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information to provide and improve the Services. To learn more about how Shopify uses your personal information, please visit the Shopify Consumer Privacy Policy.

Third Party Websites and Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

Children's Data

The Services are not directed to children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children.

Security and Retention of Your Information

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We retain your personal information for as long as necessary to provide the Services and comply with our legal obligations.

Your Rights and Choices

Depending on where you live, you may have the right to:

Access the personal information we hold about you

Request correction of inaccurate information

Request deletion of your personal information

Opt out of the sale or sharing of your personal information for targeted advertising

Withdraw consent where we rely on consent to process your data

To exercise these rights, please contact us using the information below.

Complaints

If you have concerns about how we handle your personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred to and processed in countries outside of where you live. We take appropriate measures to ensure your information is protected in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page.

Contact

If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us at:

Email: info@bateloyarn.com